Grand Jatra Hotel Balikpapan, Balikpapan (Borneo)

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About the Hotel

Jalan Jendral Sudirman No 47, Balikpapan (Borneo), Indonesia

Perfect

8.2

5.6

/10

3.4

4.2

“The hotel is conveniently located next to an excellent mall.”view full review

Accommodations

Grand Jatra Hotel Balikpapan presents 215 spacious rooms, including 32 stylish suites, each thoughtfully designed with contemporary decor. Available room types include the Superior Room, Executive Room, Deluxe Room, Business Suite, Junior Suite, and Executive Suite, providing options for various preferences. With choices from city to sea views, each room is equipped with essential amenities, ensuring both comfort and convenience.

Dining Experiences

The hotel features multiple dining options, including Bellagio Restaurant and J Cuvee Lounge, catering to diverse culinary tastes. Guests can enjoy a buffet breakfast offering local and international dishes at Bellagio, available 24 hours a day. For leisurely evenings, the J Cuvee Lounge provides a selection of fine wines and cocktails.

Wellness and Recreation

Grand Jatra Hotel Balikpapan includes Japonica Spa and Japonica Fitness Centre for guests seeking relaxation and wellness. The Japonica spa offers personalized treatments inspired by traditional Indonesian practices, while the fitness center provides the latest workout machines and group classes. Additionally, the SkyPool on the 10th floor offers a semi-Olympic outdoor swimming pool with breathtaking sunset views.

Meeting and Events Spaces

The hotel accommodates a variety of gatherings with versatile meeting and event spaces, including the Le Grande Ballroom, which can host up to 1,200 guests. Smaller meeting rooms like the Ulin, Jati, and Mahogani are available for intimate business discussions and workshops. Each space is equipped with modern amenities to facilitate successful events.

Convenient Location

Situated in Balikpapan Super Block, the hotel offers direct access to shopping, dining, and entertainment. Nearby attractions include H.O.B and the beachside area of Pantai BSB, enhancing guests' leisure experiences. Guests also enjoy easy transportation links to the airport, making travel convenient.

Highlights

Location: Direct access to shopping and entertainment

Dining: 24-hour Bellagio Restaurant

Wellness: Japonica Spa & SkyPool

Event Spaces: Le Grande Ballroom for 1,200 guests

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

2 persons

44 m²

1 King-size bed

Shower

Air conditioning

room details

Suite

2 persons

52 m²

1 King-size bed and 1 Sofa bed

Shower

Air conditioning

room details

Superior Double Room

2 persons

32 m²

1 King-size bed

Shower

Bathtub

room details

Executive Twin Room

2 persons

35 m²

2 Single beds

Shower

Bathtub

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Good Dining Experience

I truly enjoyed the dining experience at Grand Jatra Hotel. The restaurant offered a wide range of local dishes as well as international cuisine, providing something for everyone's palate. The quality of food was impressive, making each meal a pleasure. I particularly appreciated the excellent menu options!

Thomas89. USA, read full review

Spacious and Clean Rooms

During my stay at Grand Jatra, I was very pleased with the room features. The room was incredibly spacious and clean, which makes for a comfortable stay. I had all the basic amenities I needed for a relaxing experience. The overall atmosphere was inviting and I felt right at home!

Eddie2024. Canada, read full review

Convenient Parking Facilities

The parking facilities at Grand Jatra were very convenient. It is located next to a mall, so I didn't have to worry about parking space. The spacious parking area made it stress-free to find a spot, which is a big plus when traveling.

Bobby2024. UK, read full review

Great Pool and Fitness Center

I absolutely loved the leisure facilities at Grand Jatra. The free access to the fitness center and swimming pool was a fantastic perk. It allowed me to unwind and recharge, and the pool area was beautifully maintained, offering a relaxing escape during my busy schedule.

LaurenSmith. Australia, read full review

What’s included

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Yoga class
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's pool
Toys

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Hot spring bath
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jalan Jendral Sudirman No 47, Balikpapan (Borneo), Indonesia

Map view

Jalan Jendral Sudirman No 47, Balikpapan (Borneo), Indonesia

City landmarks

Landmark

Monumen Perjuangan Rakyat

2.6 km

Park

Taman Bekapai

2.9 km

Shopping Area

Balikpapan Ocean Square

690 m

Mosque

Masjid Ar-Raudhah

690 m

Mosque

Masjid Ar-Rahman

1.1 km

Mosque

Masjid Jami Al-Aman

1.1 km

Landmark

klenteng eka dharma bakti

1.2 km

Mosque

masjid

1.4 km

Landmark

Mahavihara Buddhamanggala

1.4 km

Landmark

Manggar Reservoir

2.4 km

Landmark

Transmart Carrefour

2.0 km

Landmark

Gereja Hurian Batak Protestan Balikpapan

1.7 km

Landmark

Cermin Lake

2.4 km

Landmark

Kuburan Muslim Gunung Malang

1.8 km

Landmark

Makam Muslim Pasar Baru

1.8 km

Landmark

E-Walk Balikpapan Superblock

2.6 km

Landmark

Masjid Da'watul Huda

2.0 km

Landmark

Batu Dinding

2.4 km

Forest

Wehea Rainforest

2.4 km

Church

GPIB Effata Batu Kajang

2.1 km

Mall

E-Walk Balikpapan

2.6 km

Landmark

Aquaboom Waterpark

2.7 km

Landmark

Pentacity

2.7 km

Nearby

Jln. Jendral Sudirman Gunung Bahagia

E-Walk Balikpapan Superblock

100 m

Jl. Jend. Sudirman

Aquaboom Waterpark

330 m

Restaurants

Bellagio Restaurant

2.7 km

Jl. Jendral Sudirman no. 47 Balikpapan Super Block

Rumah Makan Torani

2.4 km

Jln. Jendral Sudirman

Chocotiers Chocolate & Coffee

2.5 km

Jln. Jendral Sudirman Sky Bridge

Getting around

City Centre

Balikpapan (Borneo)5 min · 3.3 km

Airports

Sultan Aji Muhammad Sulaiman International (BPN)12 min · 7.4 km

Samarinda (SRI)182 min · 120.8 km

Reviews and Ratings

Feedback from previous guests about their experience.

Frank

United States, February 2025

6.2/10

I had a mixed experience at the hotel. While the location is convenient, being close to the airport and shopping malls, the room quality and service left much to be desired. The dining options were decent but could definitely use improvement. Overall, the hotel didn't quite live up to its five-star status, making me reconsider my choice next time.

Rooms

6.0

The rooms were clean but outdated and lacked sufficient furniture. My room had only one chair and no table, making it difficult to order room service comfortably. Additionally, the beds were not set up properly.

Service

5.0

I was not impressed with the service. The staff didn't offer options for smoking or non-smoking rooms and there was a long wait for assistance several times. The overall staff attitude felt lackluster.

Location

9.0

The hotel is conveniently located near Balikpapan International Airport and adjacent to shopping malls, making it a great spot for easy access to various amenities.

Dining

5.0

Breakfast had a standard variety but the food quality was average. Lunch was less impressive than breakfast, lacking taste and variety.

Facilities

7.0

The hotel has good facilities like a pool and gym, but the condition of some areas, like the rooms, needs renovation.

Joshua

United States, January 2025

6.0/10

My stay at the hotel had its ups and downs. The rooms were quite spacious and offered nice city views, but the cleanliness left much to be desired. While I appreciated the strategic location near shopping centers, the dining experience was quite poor, especially considering the long wait for room service. Overall, it was an experience that had potential but fell short in several key areas.

Rooms

6.0

The rooms were spacious with decent views, but cleanliness was a concern as they could have been tidier upon my arrival.

Service

5.0

The service was inconsistent; while some staff were accommodating, there were moments when I felt ignored, especially during busy times.

Location

9.0

The hotel is conveniently located near the best shopping mall in the area, making it easy to explore the city.

Dining

5.0

The dining experience was disappointing, with cold food and long wait times. The variety could definitely be improved to cater to different tastes.

Facilities

6.0

The hotel's facilities are okay, but improvements in the dining area and sound systems for events would enhance the overall experience.

Robert

United States, December 2024

6.2/10

The Grand Jatra Hotel has a prime location next to a shopping mall, making it convenient for food and shopping. The views from the sixth floor are stunning, and the staff is welcoming. However, the rooms need refurbishment and weren't as clean as I had hoped. Additionally, the dining experience had its shortcomings, particularly with the breakfast not meeting five-star standards.

Rooms

5.0

The room I stayed in felt outdated and required a thorough cleaning. There were several maintenance issues, including an unclean desk and ants present. Though I received an upgrade to a deluxe room which was better, it still wasn't up to my expectations for a five-star hotel.

Service

6.0

While some staff were pleasant and helpful, I experienced delays in service, especially regarding the meeting room request and housekeeping. I often had to wait too long for assistance during my stay.

Location

9.0

The hotel is excellently located right next to a large shopping mall, making it easy to explore and find dining options. However, the lack of assistance for luggage upon entry was inconvenient.

Dining

5.0

The breakfast options did not live up to five-star expectations, often being served cold and lacking variety. There were also instances of inadequate supplies in the restaurant which impacted the overall dining experience.

Facilities

7.0

The hotel boasts nice public areas and has a clean pool and gym. However, the amenities didn't tangibly reflect a high standard, which was disappointing considering its five-star classification.

Stunning views

Need for refurbishment

Nancy

United States, October 2024

8.4/10

My experience at Grand Jatra Hotel was quite fulfilling, with impressively spacious rooms and outstanding service. The hotel's prime location next to E-Walk mall made it incredibly convenient for shopping and dining. While the breakfast could use some improvement, overall, it's one of the best options in Balikpapan for a luxurious stay at a fair price.

Rooms

9.0

The rooms were extremely spacious and reasonably maintained, providing a very decent experience overall.

Service

9.0

The service was exceptional, with friendly and professional staff who were attentive to my needs, from check-in to room service.

Location

10.0

Perfectly located next to the E-Walk mall, offering easy access to a variety of dining and shopping options.

Dining

6.0

The dining experience was decent, but I found the breakfast options lacking in taste and variety, which could definitely be improved.

Facilities

8.0

The hotel facilities were good, with a club and a restaurant serving local food, though there's room for more variety.

Spacious rooms

Breakfast variety

Scott

United States, October 2024

6.2/10

I had a mixed experience at the hotel. While the location is great and the staff was friendly, the service left a lot to be desired. My room was a bit dated, and the dining setup was frustrating during my stay. Overall, I think there's room for improvement, especially in service efficiency and food quality.

Rooms

6.0

The room felt a bit damp and was showing signs of aging. Sanitary items and air conditioning were provided, but I expected more from a five-star hotel.

Service

5.0

Service was hit or miss; I had issues getting through to reception and experienced delays with room service. It seemed overwhelmed, particularly during busy hours.

Location

9.0

The hotel is conveniently located near shopping and dining options, making it a great base for exploring the area.

Dining

5.0

Dining options need significant improvement; the breakfast was lackluster and overall variety was poor.

Facilities

7.0

The gym and spa facilities were decent, and the pool area was try to be inviting but could do with better upkeep.

Convenient location

Service inefficiency